How KRG’s Client Care Conveyancing® works
As leading Queensland property conveyancers based in Brisbane and the Gold Coast, we realise that buying or selling a property can be a stressful experience, but it doesn’t have to be that way.
With our Client Care Conveyancing® program, our aim is to put you at ease and provide a smooth, hassle-free settlement process. We do this by providing streamlined and efficient fixed fee conveyancing services for Queensland homebuyers and sellers, giving you true value for money.
Some property conveyancing lawyers in Brisbane, the Gold Coast and other parts of Queensland charge you for everything from photocopying and postage to telephone calls they make on your behalf. Once you have a conveyancing quote from KRG, you won’t pay for anything else!
As a KRG client, our experienced property solicitors will talk to you in plain language, keep you fully informed of the progress of your settlement at all times and ensure you’re totally aware of the costs involved, the fees you’re paying and what your options are.
Additionally, you’re guaranteed fixed fair upfront quotes for conveyancing fees and costs, no hidden extras and our unique No-Move No-Payment Policy (if your sale or purchase falls through). With the KRG Conveyancing Client Care Guarantee, you’re covered 100%!
The KRG Client Care Conveyancing® program
The basis of our Client Care Conveyancing® program is our customer-first, no-nonsense approach to residential property conveyancing in Queensland. We offer:
KRG Conveyancing offers Queensland-wide conveyancing services on a fixed fair fee basis with no hidden extras because we understand that our clients want their interests protected but they also want to know with certainty, “What will conveyancing cost me?”.
With a conveyancing quote from KRG Conveyancing that sets out all the legal fees, search costs and stamp duty for the property you’re buying or selling, you can budget with confidence. Our free online conveyancing quotes are fixed fee conveyancing prices — that's a guarantee!
Got a cheaper conveyancing quote from a property conveyancer in Brisbane or the Gold Coast? Contact us. In many cases, these ‘cheap conveyancing quotes’ don’t include all the conveyancing services legally required to complete the property settlement process for you — you may find a surprise bill waiting for you at the end of the transaction.
Unlike many law firms specialising in property conveyancing, we don’t quote a fee and then add on hidden extras. At KRG Conveyancing, we don’t charge extra conveyancing fees for:
- photocopying, phone calls, faxes, postage or sundries;
- advising on any mortgage you may enter into;
- arranging the release of any mortgage you may have over your property;
- arranging any extension or variation of the final settlement date;
- any unusual complexities which may arise.
Many other property solicitors and conveyancers charge you for some or all of the above. We don’t, our pricing policies are completely open and honest — makes a refreshing change, don't you think?
We are aware of many misleading and potentially deceptive practices within the market for property conveyancing services in Brisbane, the Gold Coast and across Queensland. To help you avoid paying higher conveyancing costs than you should, we’ve put together some “Tips and Tricks” for comparing conveyancing quotes, fees and costs.
If you receive a quote which seems too good to be true, it probably is. Please call KRG Conveyancing to speak with one of our property conveyancing lawyers who’ll go through any competitor's quote with you to ensure you’re being quoted fairly for the work required.
It's true! We only get paid if and when your matter settles. Occasionally a contract isn’t finalised because the finance, inspection or another condition hasn’t been met. If that happens, you won’t pay any legal professional fees.
Now that the banks have tightened their lending requirements in the wake of the global financial crisis, our no-move no-fee guarantee is an even more valuable feature for our clients, particularly sellers who have a bad run of buyers not obtaining finance.
Most property solicitors and conveyancers will charge you all or part fees even if settlement doesn’t go through, leaving you out of pocket through no fault of your own — we don’t! Makes a nice change don't you think?
Our modern approach to property conveyancing means there’s no need for you to visit our offices in Brisbane and the Gold Coast at Southport, though you are, of course, always welcome. We understand that you may not have time to attend meetings to receive advice or sign documents, which isn’t a problem at all — we’ll keep you fully updated by phone, SMS, mail, fax or email. It's your choice and it's all included in our fixed fee.
We service clients in every part of Queensland, from Bundaberg to Barcaldine, Cairns to Charleville, Gympie to Gladstone and Toowoomba to Townsville. If you’re buying or selling a property in Queensland, we have the legal expertise and ability to get the conveyancing done in a timely and professional manner and with fixed transparent pricing.
The culture at KRG Conveyancing clearly dictates the highest possible levels of customer service and client care from our lawyers, solicitors and conveyancers.
When you join our Client-Care program, you’ll be looked after in a way you perhaps thought was long gone and forgotten… it's the way we do things here!
We specialise in Queensland conveyancing and help thousands of clients in Brisbane, the Gold Coast and right across the state move home every year. We’d love to assist you!
Outstanding customer service and client care
KRG has a strong commitment to, and reputation for, providing excellent client-care. Our day-to-day operation involves the use of streamlined and efficient systems. All staff members are knowledgeable, well-trained, experienced and professional. Reliability and courtesy are core values among our team members and we all pride ourselves on our integrity and the professional reputation we’ve worked hard for.
As part of our continuing investment in client service innovations, we’ve developed a sophisticated case-management system which enables us to remain at the forefront of operational efficiency, quality assurance and client accessibility.
We’re members of the Queensland Law Society and hold comprehensive professional indemnity insurance cover, ensuring you’re protected at every stage of the settlement process. At KRG Conveyancing, we take pride in ensuring the highest ethical standards in dealing with our clients, other property professionals and members of the public. Contact us or get a free conveyancing quote below: